# Run by Ideas > Atlassian Solution Partner helping teams unlock their full potential with Jira, Confluence, and the entire Atlassian ecosystem. ## About Run by Ideas is an Atlassian Solution Partner specialising in Jira and Confluence consulting, implementation, training, and optimisation. We help organisations transform their teams through Atlassian excellence, scaled Agile (SAFe) adoption, and modern knowledge management practices. - Website: https://runbyideas.io - Contact: hello@runbyideas.io - LinkedIn: https://www.linkedin.com/company/runbyideas ## Core Pages - [Services](https://runbyideas.io/services): Atlassian consulting, implementation, training, and optimisation services - [About](https://runbyideas.io/about): Our team, mission, and Atlassian partnership - [Contact](https://runbyideas.io/contact): Get in touch for consulting enquiries - [Blog](https://runbyideas.io/blog): Articles on Jira, Confluence, SAFe, ITSM, and knowledge management ## WorkshopIQ WorkshopIQ is our Jira Marketplace app that transforms how teams capture and learn from lessons learned. Built on Atlassian Forge with Rovo AI integration, it provides conversational lesson capture, semantic analysis, and cross-team pattern recognition — all inside Jira. - [WorkshopIQ Product Page](https://runbyideas.io/workshopiq) - [WorkshopIQ FAQs](https://runbyideas.io/workshopiq/faqs) - [Atlassian Marketplace Listing](https://marketplace.atlassian.com/apps/1234213/workshopiq?hosting=cloud&tab=overview) - [WorkshopIQ Website](https://www.workshopiq.io) ## Blog Articles ### Jira Software - [The Benefits of Using WSJF in Your Agile Project](https://runbyideas.io/blog/benefits-of-using-wsjf-in-agile-project) - [Can You Use Jira for Customer Service?](https://runbyideas.io/blog/can-you-use-jira-for-customer-service) - [Comparing Jira and Monday.com for Project Management](https://runbyideas.io/blog/comparing-jira-and-monday-for-project-management) - [Getting Started with Jira Free](https://runbyideas.io/blog/getting-started-with-jira-free) - [Is Jira Similar to Salesforce?](https://runbyideas.io/blog/is-jira-similar-to-salesforce) - [Effective Portfolio Management with Jira](https://runbyideas.io/blog/effective-portfolio-management-with-jira) - [Hierarchies in Jira: Understanding Work Breakdown Structure](https://runbyideas.io/blog/hierarchies-in-jira) - [How to Connect OKRs to Initiatives in Jira](https://runbyideas.io/blog/how-to-connect-okrs-to-initiatives-in-jira) - [5 Reasons Why Your Business Needs an Atlassian Solution](https://runbyideas.io/blog/5-reasons-why-your-business-needs-an-atlassian-solution) - [Top 3 Jira Planning Tools](https://runbyideas.io/blog/top-3-jira-planning-tools) - [Jira Software Pricing: Cloud vs Data Center](https://runbyideas.io/blog/jira-software-pricing) - [Can Jira Be Used as a CRM?](https://runbyideas.io/blog/can-jira-be-used-as-a-crm) - [How to Use Jira for Scrum](https://runbyideas.io/blog/how-to-use-jira-for-scrum) - [Not All Jira Workflows Are Created Equal](https://runbyideas.io/blog/not-all-jira-workflows-are-created-equal) - [JQL Queries for Epic Hierarchies](https://runbyideas.io/blog/jql-queries-for-querying-epic-hierarchies) - [Getting Started with Jira: Start Small, Finish Big](https://runbyideas.io/blog/getting-started-with-jira-start-small) - [Jira Advanced Roadmaps: Configuring Your Plans](https://runbyideas.io/blog/jira-advanced-roadmaps-configuring-your-plans) - [Jira Advanced Roadmaps: Setting Up Programs](https://runbyideas.io/blog/jira-advanced-roadmaps-setting-up-programs) - [Getting Started with Jira Advanced Roadmaps](https://runbyideas.io/blog/getting-started-with-jira-advanced-roadmaps) - [It's Time Testing Caught Up with Development](https://runbyideas.io/blog/its-time-testing-caught-up-with-development) ### SAFe Agile - [The Value of PI Planning in Scaled Agile](https://runbyideas.io/blog/the-value-of-pi-planning) - [How Jira and Experimentation Drive Faster PM Adoption](https://runbyideas.io/blog/jira-experimentation-drive-faster-adoption) - [SAFe Agile Training Packages](https://runbyideas.io/blog/safe-agile-training-packages) - [SAFe Agile Certification: A Complete Guide](https://runbyideas.io/blog/safe-agile-certification) - [Implementing SAFe Agile Framework into Jira](https://runbyideas.io/blog/implementing-safe-agile-framework-into-jira) - [The Agile Mindset vs Jira: Why Tools Alone Won't Make You Agile](https://runbyideas.io/blog/agile-mindset-vs-jira) - [SAFe Agile: A Complete Guide to the Scaled Agile Framework](https://runbyideas.io/blog/safe-agile-complete-guide) - [Why Your Retrospectives Aren't Driving Improvement](https://runbyideas.io/blog/retrospectives-not-driving-improvement) ### Confluence - [Easy Navigation in Confluence](https://runbyideas.io/blog/easy-navigation-in-confluence) - [Preparing Your Knowledge Base for AI Agents and Copilots](https://runbyideas.io/blog/knowledge-base-ai-agents-copilots) ### ITSM - [Using Jira Service Management for ITSM](https://runbyideas.io/blog/jira-service-management-for-itsm) - [The Real Cost of Forgotten Post-Mortems](https://runbyideas.io/blog/cost-of-forgotten-post-mortems) - [How to Use Jira for Change Management](https://runbyideas.io/blog/jira-change-management) ### Knowledge Management - [From Lessons Identified to Lessons Learned: Closing the Loop](https://runbyideas.io/blog/lessons-identified-vs-lessons-learned) - [Structured Data: The Hidden Foundation of AI-Ready Organizations](https://runbyideas.io/blog/structured-data-ai-ready-organizations) - [Your People Are Your Most Valuable Asset But Their Knowledge Walks Out the Door](https://runbyideas.io/blog/knowledge-walks-out-the-door) - [From Brainstorming to Action: Why Most Ideation Sessions Fail](https://runbyideas.io/blog/brainstorming-to-action-ideation-sessions) - [Building Compounding Knowledge](https://runbyideas.io/blog/building-compounding-knowledge) - [AI Won't Save You If Your Data Isn't Ready](https://runbyideas.io/blog/ai-wont-save-you-data-not-ready) ### Lessons Learned - [How to Run Lessons Learned in Jira (The Right Way)](https://runbyideas.io/blog/lessons-learned-in-jira) - [Most Teams Skip Lessons Learned](https://runbyideas.io/blog/most-teams-skip-lessons-learned) - [Why Lessons Learned Are Critical for Project Management](https://runbyideas.io/blog/lessons-learned-critical-project-management) - [Why Teams Create Lessons Learned But Still Don't Gain Insights](https://runbyideas.io/blog/lessons-learned-without-insights) - [Why Teams Don't Get Value From Lessons Learned](https://runbyideas.io/blog/teams-dont-get-value-lessons-learned) - [Why We Built WorkshopIQ](https://runbyideas.io/blog/why-we-built-workshopiq) - [Why Your Lessons Learned Are Shallow](https://runbyideas.io/blog/why-lessons-learned-are-shallow) - [From Vague to Valuable: How AI Shapes Better Lessons](https://runbyideas.io/blog/from-vague-to-valuable) - [The Interview Effect: Why AI-Guided Capture Produces Richer Lessons](https://runbyideas.io/blog/the-interview-effect) - [Lessons Learned in 3 Minutes](https://runbyideas.io/blog/lessons-learned-in-three-minutes) - [Beyond the Spreadsheet: What AI Sees in Your Lessons](https://runbyideas.io/blog/beyond-the-spreadsheet) - [Patterns You Can't See: How AI Connects Lessons Across Teams](https://runbyideas.io/blog/patterns-you-cant-see) - [From Isolated Incidents to Systemic Insights](https://runbyideas.io/blog/from-isolated-incidents-to-systemic-insights) - [The Nuance Gap: Why Keyword Search Fails](https://runbyideas.io/blog/the-nuance-gap) - [The Virtuous Cycle: How Better Capture Leads to Richer Analysis](https://runbyideas.io/blog/the-virtuous-cycle) ### Company News - [New Name, Same Outstanding Service: Welcome to Run by Ideas](https://runbyideas.io/blog/new-name-same-outstanding-service)